Terms of Use

1. Who we are

Socialman is an online platform operated as Socialman.app (“Socialman,” “we,” “us,” or “our”). Our contact address is 30 N Gould St, STE R, Sheridan, Wyoming 82801, United States. You may contact us at support@socialman.app.

2. Eligibility and authority

You must be at least 18 years old, or the age of legal majority where you live, to use the Service. If you use Socialman for a company or other organisation, you represent that you have authority to bind it, and “you” includes that organisation. You may not use the Service if applicable law prohibits you from doing so.

3. Accounts and security

• You must provide accurate, current information and keep it updated.
• You are responsible for activity under your account and for safeguarding credentials, connected-account permissions, and devices.
• You must notify us promptly at support@socialman.app if you suspect unauthorised access.
• You may not share, sell, transfer, or provide access to an account except through an expressly supported agency, team, or reseller feature.
• We may require identity, ownership, or authority verification before restoring access or acting on a sensitive request.

4. The Service

Socialman may provide tools for creating and storing content, managing workspaces and media, connecting third-party social accounts, scheduling or publishing posts, viewing analytics, handling messages, generating content with artificial intelligence, live streaming, and operating agency or reseller workflows. Feature availability depends on your plan, connected services, location, and third-party platform rules.

We may improve, add, remove, suspend, or discontinue features. When a change materially reduces a paid Service during a current paid term, we will provide reasonable notice where practicable and any remedy required by law.

5. Connected services

You may connect services such as Facebook, Instagram, YouTube, TikTok, X/Twitter, or LinkedIn. By connecting an account, you authorise Socialman to access, store, use, and transmit data within the permissions you approve and to take actions you request, such as retrieving account information, publishing content, reading analytics, or managing messages.

• You must have all rights and permissions required to connect and manage each account.
• Your use remains subject to the connected provider’s terms, policies, technical limits, and enforcement decisions.
• We are not responsible for a provider’s outage, API change, account restriction, content removal, or decision to revoke access.
• You can disconnect an integration in account settings or at the provider. Disconnecting may prevent scheduled actions from completing.

6. Your content

“User Content” means text, images, video, audio, designs, messages, prompts, account data, and other material you submit to or process through the Service. As between you and Socialman, you retain ownership of your User Content.

You grant Socialman a worldwide, non-exclusive, royalty-free licence to host, copy, process, adapt, transmit, display, and otherwise use User Content only as reasonably necessary to operate, secure, support, and improve the Service, comply with your instructions, enforce these Terms, and meet legal obligations. This licence ends when the content is deleted from active systems, except for limited backup, legal, fraud-prevention, and security retention described in our Privacy Policy.

You represent that you have all rights, licences, consents, and lawful bases needed for User Content and for any personal data it contains. You are responsible for reviewing content before publication and for the timing, audience, legality, and consequences of anything published through your connected accounts.

7. AI-assisted features

Some features send prompts, selected content, or instructions to third-party AI or design providers to generate suggestions or output. AI output may be inaccurate, incomplete, similar to other output, unsuitable, or subject to third-party rights.

• Do not submit confidential, regulated, or sensitive personal information unless you have determined that doing so is lawful and appropriate.
• You must review and verify output before using or publishing it.
• You are responsible for ensuring output complies with law, platform rules, advertising standards, and intellectual-property obligations.
• We do not guarantee ownership, originality, accuracy, availability, or non-infringement of AI output.

8. Acceptable use

You must not use the Service to:

• violate law, sanctions, court orders, or another person’s rights;
• publish unlawful, fraudulent, deceptive, defamatory, harassing, hateful, exploitative, or infringing material;
• send spam, facilitate inauthentic engagement, manipulate platform metrics, or evade a social platform’s safeguards;
• upload malware, probe or disrupt systems, bypass limits, access another user’s data, or interfere with security;
• scrape, reverse engineer, copy, resell, or commercially exploit the Service except as expressly allowed by a reseller licence or mandatory law;
• use automated means that overload the Service or are not provided or authorised by us;
• process special-category, children’s, financial-account, health, biometric, or government-identifier data without all legally required safeguards and our written authorisation; or
• misrepresent affiliation, impersonate another person, or use credentials or content without permission.

We may investigate suspected misuse and remove content, restrict features, preserve evidence, or suspend access where reasonably necessary to protect users, third parties, Socialman, or the public.

9. Plans, licences, fees, and taxes

Plan descriptions, prices, usage allowances, billing frequency, and licence scope are shown at purchase. Unless stated otherwise, prices are in U.S. dollars and exclude taxes. You authorise the applicable merchant or payment processor to charge the payment method you provide.

Subscriptions renew automatically only when disclosed at checkout. You may cancel renewal through the merchant or payment platform used for the purchase. Cancellation stops future renewal and does not ordinarily produce a retroactive refund. One-time, lifetime, commercial, agency, or reseller licences remain subject to their stated scope and these Terms.

You are responsible for applicable taxes other than taxes based on our net income. We may correct billing errors and suspend paid features for overdue, reversed, fraudulent, or disputed payments after reasonable notice where appropriate.

10. Cancellation and refunds

Refund eligibility and procedures are governed by our Refund Policy, the terms displayed at checkout, the rules of any merchant-of-record platform, and non-waivable consumer law. Cancelling a subscription and requesting a refund are separate actions.

11. Socialman intellectual property

The Service, software, interface, branding, templates supplied by us, documentation, and all related intellectual property—excluding User Content—belong to Socialman or its licensors. Subject to these Terms and your plan, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service during the applicable access period.

Feedback may be used without restriction or compensation, provided we do not publicly identify you as its source without permission.

12. Copyright and rights complaints

If you believe content accessible through Socialman infringes your rights, email support@socialman.app with your contact information, identification of the protected work, the content and location complained of, your good-faith statement, and evidence of authority. We may remove or restrict content while reviewing a complaint.

13. Privacy and data protection

Our Privacy Policy explains how we handle personal information. Our GDPR Notice provides additional information for people in the EEA, United Kingdom, and Switzerland and for customers using Socialman to process personal data.

If you use Socialman on behalf of a business to process another person’s personal data, you are responsible for providing notices, obtaining lawful authority, responding to data-subject requests, and otherwise complying with applicable privacy law. Contact us if your organisation requires a data processing agreement.

14. Confidentiality

Each party must use reasonable care to protect non-public information received from the other and use it only for the relationship contemplated by these Terms. This obligation does not cover information that is public without breach, independently developed, rightfully received without restriction, or required to be disclosed by law. A recipient compelled to disclose information will provide notice when legally permitted.

15. Suspension and termination

You may stop using the Service at any time and may request account deletion in Settings. We may suspend or terminate access if you materially breach these Terms, create security or legal risk, fail to pay, misuse a connected platform, or if continued service becomes unlawful or technically impracticable.

Where appropriate, we will provide notice and an opportunity to cure. We may act immediately for serious abuse, fraud, security threats, legal orders, or risk to other users. On termination, your licence ends. Provisions that by their nature should survive—including ownership, payment obligations, warranty disclaimers, liability limits, dispute terms, and lawful data retention—will survive.

16. Service availability and beta features

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free operation, successful publication, permanent storage, or availability of any third-party integration. Maintain independent copies of important User Content.

Preview, beta, experimental, or free features may be changed or withdrawn and are supplied for evaluation without service-level commitments unless we agree otherwise in writing.

17. Warranties and disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Socialman disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing. We do not warrant that the Service or output will meet every requirement, be uninterrupted, be error-free, or produce any particular business, audience, engagement, or revenue result.

Nothing in these Terms excludes a warranty or consumer guarantee that cannot lawfully be excluded.

18. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, or business opportunity, arising from the Service, even if advised that such loss was possible.

To the maximum extent permitted by law, Socialman’s aggregate liability arising from the Service will not exceed the greater of (a) the amount you paid for the Service during the 12 months before the event giving rise to the claim or (b) USD $100. These limitations do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, infringement or misappropriation that cannot be limited, your payment obligations, or liability that applicable law does not allow to be excluded.

19. Indemnity

If you use the Service for business purposes, you will defend and indemnify Socialman and its personnel against third-party claims, damages, and reasonable costs arising from your User Content, connected accounts, unlawful use, infringement of third-party rights, or material breach of these Terms. This obligation applies only to the extent permitted by law and provided we notify you promptly and reasonably cooperate. You may not settle a claim in a way that admits fault or imposes obligations on us without our consent.

20. Governing law and disputes

Before filing a formal claim, each party will try in good faith for 30 days to resolve the dispute by written notice to the contact details in these Terms. The notice must describe the dispute and requested resolution.

Except where mandatory consumer law provides otherwise, these Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules, and courts located in Sheridan County, Wyoming will have exclusive jurisdiction. If you are a consumer, you retain the protection of mandatory laws and courts available in your country of residence. Nothing here prevents either party from seeking urgent injunctive relief or using an eligible small-claims procedure.

21. Changes to these Terms

We may update these Terms to reflect changes in law, the Service, or our business. We will post the revised version and update the date above. If a change materially affects your rights, we will provide reasonable advance notice through the Service or by email when required. Continued use after the effective date constitutes acceptance where permitted by law; otherwise, you may stop using the Service before the change takes effect.

22. General terms

These Terms and incorporated policies are the entire agreement concerning the Service unless a signed agreement says otherwise. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, reorganisation, sale, or transfer of the Service, subject to applicable law. Headings are for convenience only. The English version controls to the extent permitted by law.

23. Contact